Privacy Policy

Effective Date: 11/22/2024

Primitive Games Studio ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile app to browse and purchase products.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically generated through your use of the app.

a. Information You Provide:

• Account Information: When you create an account, we collect your name, email address, and password.
• Order Information: When you make a purchase, we collect your name, billing address, shipping address, phone number, email, and payment details (processed securely by Shopify).
• Customer Support: If you contact us, we may collect additional information to assist with your inquiry.

b. Information We Collect Automatically:

• Device Information: We may collect information about the device you use to access the app, such as IP address, operating system, and app version.
• Usage Information: We may collect data about your interactions with the app, such as pages visited and time spent on the app.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping products to your address.
• Provide customer support and respond to your inquiries.
• Send you order updates and marketing communications (with your consent).
• Maintain and improve the app’s functionality and user experience.
• Comply with legal obligations and protect against fraudulent activities.

3. How We Share Your Information

We only share your information with trusted third parties as needed to provide our services:

• Shopify: To process payments, manage orders, and facilitate shipping.
• Shipping Providers: To deliver your purchases to your provided address.
• Service Providers: For hosting, analytics, and marketing services.
• Legal Requirements: When required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no system can guarantee absolute security. Please protect your account credentials and notify us immediately of any unauthorized access.

5. Your Rights

You may have the following rights depending on your location:

• Access and Update Information: View and update your personal data through your account.
• Delete Information: Request deletion of your data, subject to legal requirements.
• Marketing Preferences: Opt-out of marketing emails by using the unsubscribe link.
• Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at https://www.primitivegamesstudio.com/#contact.

6. Third-Party Links

Our app may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies independently.

7. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal data from children.